Important Water Safety Alert Asheville, Black Mountain

Asheville -- October 12, 2024: City of Asheville News: As some areas begin to receive water, please follow

these crucial safety measures:

Sediment Alert: Newly available water may contain more sediment than usual. Turn off ice makers and cut off water to toilets when not in use.

Boil Water Notice: If you receive water from the City of Asheville, you MUST boil it vigorously for at least one minute before using it for cooking, brushing teeth, or drinking. It’s safe for showers, but avoid getting water in your mouth. Sponge baths are recommended for babies and small children.

Hot Water Heater Tips:

If the water looks dirty, close the valve to your hot water heater to prevent sediment build-up.

Shut off the power to your water heater to avoid issues when dirty water is present. You can turn it back on once clean water is restored.

Black Mountain Residents: If you're receiving water, DO NOT drink it or give it to pets—even if boiled. Only use it for flushing toilets.