Buncombe County, City of Asheville launch COVID-19 call center

Buncombe County NC -- Buncombe County Press Release: Buncombe County & City of Asheville launch COVID-19 call center 

Over the past few weeks, Buncombe County has received hundreds of inquiries from our community regarding COVID-19.  In a close partnership, Buncombe County and the City of Asheville have organized and launched the Ready Team call center, a resource to help answer your COVID-19-related questions.  

The Ready Team call center is made up of City of Asheville employees, ready to answer all of your COVID-19 questions.
This is an evolving situation and information is often changing. The Ready Team call center will answer COVID-19 questions from Buncombe County residents as well as questions related to the Buncombe County’s Stay Home. Stay Safe. Declaration.  

Staffed with City of Asheville employees, we are here to help answer general questions related to COVID-19 in Buncombe County and direct you to the best resources available if we cannot answer your questions.  

You can reach the Ready Team call center at 828-419-0095 or by emailing ready@buncombecounty.org. In a partnership with United Way’s 211, the call center will have options for Spanish, Russian and multiple other languages 

If you are experiencing an emergency, please dial 9-1-1.  

For resources on COVID-19 prevention, best practices and news updates, visit Buncombe Ready, NC Department of Health and Human Services, or the CDC.