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Buncombe County Code Purple & Numbers You Need to Know in Bad Weather
Buncombe County -- January 9, 2025: Buncombe County is a Weather-Ready-Nation ambassador, and we want to help you be prepared and safe when bad weather hits the area. Always call 911
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if you are in immediate danger or need emergency assistance. For non-emergency situations, such as trees down, use these non-emergency numbers.ย
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Fire & Medical (County/City) - 250-6650
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County, Black Mountain, Woodfin, Weaverville, Montreat (including animal control) - 250-6670
Sign up for Buncombe Alerts by texting BCAlert to 99411 or visitย buncombecounty.org/codered.
Sign up for Buncombe Alerts by texting BCAlert to 99411 or visitย buncombecounty.org/codered.
See below for more useful numbers.
Power Companies
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Dukeย Energy Progress
1-800-419-6356
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Haywood EMC
1-800-951-6088
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French Broad Electric
Madison:ย 649-2051
Mitchell:ย 688-4815ย
Buncombe, Madison:
1-800-222-6190
Yancey:ย 682-6121
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Duke Energy
1-800-POWERON
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Dukeย Energy Progress
1-800-419-6356
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Haywood EMC
1-800-951-6088
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French Broad Electric
Madison:ย 649-2051
Mitchell:ย 688-4815ย
Buncombe, Madison:
1-800-222-6190
Yancey:ย 682-6121
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Duke Energy
1-800-POWERON
Get updates on your outageย
at duke-energy.com or text
Text OUT to 57801
Gas
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Dominion Energyย (PSNC)
1-877-776-2427
Phone Service
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AT & T
1-877-737-2478
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Charter Communications
1-888-438-2427
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Frontier Communications
1-877-462-8188
Cable
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Charter Communications
1-888-438-2427
Internet Service Providers
Gas
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Dominion Energyย (PSNC)
1-877-776-2427
Phone Service
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AT & T
1-877-737-2478
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Charter Communications
1-888-438-2427
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Frontier Communications
1-877-462-8188
Cable
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Charter Communications
1-888-438-2427
Internet Service Providers
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AT & T
1-877-737-2478
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Charter Communications
1-888-438-2427
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Frontier Communications
1-877-462-8188
Roads
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DOT (County roads)
298-0397
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City of Asheville
251-1122
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Town of Biltmore Forest
274-0824
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Town of Black Mountain
419-9304
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Town of Montreat
669-8002
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Town of Weaverville
645-0606
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Town of Woodfin
253-4887
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State Highway Patrol
Text *47
Water
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Asheville Water Department
251-1122
Emergency Shelterย
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All area residents
211
Below is a list of links to keep handy in case of inclement weather:
1-877-737-2478
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Charter Communications
1-888-438-2427
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Frontier Communications
1-877-462-8188
Roads
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DOT (County roads)
298-0397
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City of Asheville
251-1122
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Town of Biltmore Forest
274-0824
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Town of Black Mountain
419-9304
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Town of Montreat
669-8002
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Town of Weaverville
645-0606
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Town of Woodfin
253-4887
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State Highway Patrol
Text *47
Water
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Asheville Water Department
251-1122
Emergency Shelterย
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All area residents
211
Below is a list of links to keep handy in case of inclement weather:
Duke Power Outage Map
Call 211 for shelter information
Call 211 for shelter information
Code Purple has been called for Asheville and Buncombe County to provide emergency shelter for those experiencing homelessness during cold weather.
Code Purple is a coordinated effort to increase emergency shelter capacity with fewer requirements than typical programming. Participating sites will also connect individuals to long-term shelter and housing options.
Code Purple Shelter Sites:
ABCCM (Single Men)
Location: 20 20th Street
Phone: 828-259-5333
Hours: Intake: 4โ8 p.m. | Exit: 7:30 a.m.
Transit Route: WE2 Bear Creek Rd
ABCCMโs Transformation Village (Single Women & Women with Children)
Location: 30 Olin Haven Way
Phone: 828-259-5365
Hours: Intake: 4โ8 p.m. | Exit: 7:30 a.m.
Transit Route: W2
Transportation Details:
- Free ART Bus Transit: Available to and from Code Purple sites. Riders must inform drivers theyโre going to a Code Purple site.
- ABCCM Shuttle: Picks up at Crisis Ministry (24 Cumberland Ave.) at 4 p.m.
- Community Support: Paramedics, AFD-REST, and Mission Hospital can assist with transportation for those unable to access bus services.
For additional weather updates, visit weather.gov.
Please note: Families will be triaged on a case by case basis, and may be offered hotel options if no other shelters are available. Both locations are wheelchair accessible.
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Image: WNCTimes
