What You Need to Know About Boil Water Notice in Asheville

Asheville -- October 28, 2024: City of Asheville What You Need to Know about the Boil Water Notice

Due to extensive damage from Hurricane Helene, a Boil Water Notice has been issued. Here’s what you need to know:

Why the Notice?

> Hurricane Damage: Severe impacts to the water system.
> Contamination Risk: Potential presence of untreated water.
> Health Concern: Drinking untreated water could pose health risks.
Recommendations:
> Bottled Water: If available, use bottled water for drinking and cooking.
> Boiling Tap Water: Boil water vigorously for at least 1 minute before consuming, cooking, or brushing your teeth. Let it cool before drinking.

Other Tap Water Uses:

> Bathing/Washing: Safe for bathing; consider boiled water for those with health concerns. For children and adults who are immunocompromised, have chronic illnesses, or if you have open wounds, cuts or recent surgical incisions, it is advisable to bathe in water that has been boiled and cooled to prevent burning, or water that has been otherwise purified.
> Dishwashing: Wash with hot, soapy water and rinse with boiled or bottled water.
> Handwashing: Tap water is acceptable unless preparing food immediately.
> Laundry: Safe to use tap water.
The notice will be lifted when the water is safe to drink again.
Stay Informed: For updates and FAQs, visit ashevillenc.gov/helene/water-services-recovery
Questions? Call the City of Asheville Water Resources Department at (828) 251-1122.
** Please note that Water Resources is not providing medical advice.